Meet Your Team

Here are some of the key team members at Park Insurance.
To view contact information for the complete Park team, please visit our Staff Directory.

Bryan Fitzpatrick

President


	Bryan Fitzpatrick – President

	“Park Insurance has been a family-owned independent broker since 1950. I prefer to maintain our family business roots and go the extra step to make people happy. We can also serve our customers much better as an independent broker, and give them personalized attention and the greatest value for their money.” —Bryan Fitzpatrick

As a young man Bryan was instrumental in helping make Park Insurance what it is today. As President of this second generation family-owned company, Bryan has experience in every aspect of the insurance industry. In fact, Bryan was licensed to sell insurance before he was licensed to drive! He has always been an active member of several insurance associations and is committed to ensuring high professional standards for independent brokers. Bryan served as President of the Insurance Brokers Association of B.C. (IBABC), and currently occupies a number of positions on various committees and task forces. Bryan and his wife Maureen, along with their three children live in Port Moody. In his spare time, Bryan enjoys golfing and traveling.

Valerie Jang

VP of Operations & Claims


	Valerie Jang – VP of Operations & Claims

	“Your insurance really matters when you have a loss. Here at Park, our team is commited to getting you the precise coverage that your circumstances require. This eliminates any potential surprises at “claims” time. Providing the right coverage for the best value is our goal for each and every customer!”—Valerie Jang

Areas of Expertise:

Claims management, all lines of personal and group Insurance, human resources and business operations.

Valerie is a licensed insurance broker with over 25 years of industry experience in Ontario and British Columbia. Valerie has been with Park Insurance since 1989 and is responsible for the overall operations at Park Insurance including Human Resources. She also supervises the customer service and claims departments. Valerie loves kayaking and running. You will see Valerie each year in the “Sun Run” as well as a variety of other runs such as the CIBC “Run for the Cure” and the “Scotia Half Marathon”.

Sheelagh Fitzpatrick

VP & Office Manager, Hastings Offices


	Sheelagh Fitzpatrick – VP & Office Manager

	“Insurance is a necessity and yet is something most people do not like to deal with. So, when our customers leave our office, or hang up the phone, I really want them to feel like we have heard their concerns, answered their questions, know what they have purchased, and feel satisfied that something good and worthwhile has been accomplished.”—Sheelagh Fitzpatrick

Areas of Expertise:
Auto, home, condo, tenant, and related insurance coverage.

Before Sheelagh even finished high school, she worked on the weekends helping to run the family business. Soon after Sheelagh graduated high school, she obtained her Level II, III and IV insurance licenses. Sheelagh is part of Park Insurance’s executive team and manages the Vancouver offices. If you want a clear and accurate answer about auto, home, condo or tenant insurance—ask Sheelagh. When not at work, Sheelagh enjoys spending time with her two dogs, (Macci and Newman), traveling and doing volunteer work.

Rosanne Queen

Manager of Group & Direct Sales


	Rosanne Queen – Manager of Group and Direct Sales

	“Being an informed consumer is very important—particularly when it comes to insurance. Yet, so many people find that insurance buying is complex and confusing. My primary objective then, is to simplify the process so that they truly understand their coverage options. Then, they feel comfortable about their insurance decisions. For our staff, it’s not simply knowing the details of an insurance policy, it’s also knowing which questions to ask a client, so that they get the right coverage, and know what to expect when they make a claim.” —Rosanne Queen

Areas of Expertise:

Development of group insurance programs, new business strategies for personal lines, such as home, condo, tenant, auto and umbrella liability.

Rosanne began her insurance career in Victoria where she managed sales staff and business development at First Pacific (now Coast Capital). She was an active member of the Insurance Institute of BC for 6 years and was appointed Secretary for the Victoria branch. Rosanne has made significant contributions to improving the industry reputation with consumers. In 1993, Rosanne joined Park Insurance as a senior manager. Rosanne is responsible for developing new product services, group programs and setting policies and procedures for the department. Rosanne is a volunteer at the Kiwanis Seniors Centre. Rosanne and her husband, David love to do bicycle tours and have toured throughout British Columbia, the Oregon Coast, as well as in Australia and Ireland.

Chris Westrop

Manager of Business Insurance


	Chris Westrop – Manager of Business Insurance

	“We understand the challenges and the unpredictability of running a business. And insurance is about peace of mind. So, I'll work with you to identify potential risks, help you minimize them, and then negotiate with insurers to secure the most cost effective and absolute best protection from any losses. I make sure you have exactly the insurance you need and the peace of mind that comes with it. ” —Chris Westrop

Areas of Expertise:

Medium to large business, manufacturing, professional liability, risk management.

With over 15 years of experience in the commercial insurance business, Chris has the experience to provide the best possible advice to help clients make informed, knowledgeable choices for insuring their businesses. He is a Chartered Insurance Professional with the Insurance Institute of Canada and a member of the Professional Liability Underwriting Society. Prior to joining Park Insurance in 2001, Chris was a commercial lines marketer for one of the largest brokers in the world. With this depth of experience, Chris helps companies identify and eliminate liability risks, as well as help ensure clients can continue to operate after a business loss—whether big or small.

Bette Barber

Office Manager, Highgate Offices


	Bette Barber – Office Manager

	"Let my experience work for you! I've been in the insurance industry for over 30 years and find it to be ever evolving and challenging. We are dedicated to putting your needs first. That means finding you the best insurance at the best price to suit your needs. Our dedication also means that we are advocates for our customers, going to bat for them when they need us. We put our clients, our good faith and integrity first. And our friendly, professional service wins customer loyalty everytime” —Bette Barber

Areas of Expertise:

Personal, auto, home, tenant, travel and related insurance.

Bette has worked in the insurance industry for over 30 years in Ontario and British Columbia. Joining Park Insurance as a senior manager in 2000, Bette is responsible for managing the Highgate Village offices. She enjoys taking the time to get to know her customer’s needs, and makes sure clients are well informed about their insurance options. Bette’s years of experience and knowledge are beneficial to clients by helping them get the insurance coverage and protection they need. Bette enjoys contributing to Park’s high level of integrity, professionalism and commitment to service. In her spare time, she enjoys playing bridge and spending time with her niece and nephew.

To view contact information for the complete Park team, please visit our Staff Directory.

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